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Conference proceedings/Conference proceedings - IEEE International Conference on Systems, Man, and Cybernetics

A social quantum model of organizations and decision-making

William F. Lawless

Published Apr 23, 2004• 0 citations
Publisher

Abstract

The major unsolved problem in understanding the social interaction experimentally or mathematically, dating from the 1920's, is the lack of social-psychological or mathematical means to distinguish an aggregation of individuals from a group constituted of the same individuals, primarily due to the focus of theories and agents based on the rational individual perspective. In contrast, the social quantum model (SOM) has made progress in understanding social interaction with social-psychological evidence and a mathematical model of two primary factors of action and observational uncertainty based on the entangled members of a group. We have since made two extensions, to organizational theory and to argument. Previous results are reviewed; in addition, a formulation of entanglement is proposed for future research.

DOI
10.1109/icsmc.2003.1245704

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The major unsolved problem in understanding the social interaction experimentally or mathematically, dating from the 1920's, is the lack of social-psychological or mathematical means to distinguish an aggregation of individuals from a group constituted of the same individuals, primarily due to the focus of theories and agents based on the rational individual perspective. In contrast, the social quantum model (SOM) has made progress in understanding social interaction with social-psychological evidence and a mathematical model of two primary factors of action and observational uncertainty based on the entangled members of a group. We have since made two extensions, to organizational theory and to argument. Previous results are reviewed; in addition, a formulation of entanglement is proposed for future research.
Organizational decision making is often explored with theories from the heuristics and biases research program, which have demonstrated great value as descriptions of how people in organizations make decisions. Nevertheless, rational analysis and classical probability theory are still seen by many as the best accounts of how decisions should be made and classical probability theory is the preferred framework for cognitive modelling for many researchers. The focus of this work is quantum probability theory, an alternative probabilistic framework. Results in decision making, which appear paradoxical from a perspective of classical probability theory, may make perfect sense if one adopts quantum probability theory. We review some cognitive models of decision making based on quantum probability theory. Each of these models is based on a challenge to prescription from classical probability theory. The transition from labeling a particular behavior as irrational, by classical probability standards, to (potentially) rational (or, at any rate, not fallacious), raises interesting possibilities, including that of characterizing certain heuristics in formal, probabilistic terms.
The influence of additional information on the decision making of agents, who are interacting members of a society, is analyzed within the mathematical framework based on the use of quantum probabilities. The introduction of social interactions, which influence the decisions of individual agents, leads to a generalization of the quantum decision theory developed earlier by the authors for separate individuals. The generalized approach is free of the standard paradoxes of classical decision theory. This approach also explains the error-attenuation effects observed for the paradoxes occurring when decision makers, who are members of a society, consult with each other, increasing in this way the available mutual information. A precise correspondence between quantum decision theory and classical utility theory is formulated via the introduction of an intermediate probabilistic version of utility theory of a novel form, which obeys the requirement that zero-utility prospects should have zero probability weights.
The influence of additional information on the decision making of agents, who are the interacting members of a society, is analyzed within the mathematical framework based on the use of quantum probabilities. The introduction of social interactions, which influence the decisions of individual agents, leads to a generalization of the quantum decision theory (QDT) developed earlier by the authors for separate individuals. The generalized approach is free of the standard paradoxes of classical decision theory. This approach also explains the error-attenuation effects observed for the paradoxes occurring when decision makers, who are members of a society, consult with each other, increasing in this way the available mutual information. A precise correspondence between QDT and classical utility theory is formulated via the introduction of an intermediate probabilistic version of utility theory of a novel form, which obeys the requirement that zero-utility prospects should have zero probability weights.
Recent results from cognitive psychology suggest that human behavior can be, in some situations, better described by laws known from physical quantum theory. This work responds to this development and seeks to answer the question of how quantum models of cognition and decision-making can contribute to our understanding of the social world. We introduce the approaches to the application of quantum theory in social sciences - quantum consciousness, quantum reasoning and quantum metaphor and further develop the second, in the context of strategic interaction in game theory. We show that the quantum model corresponds to both the psychological intuition and many empirically known anomalies such as the order effect, disjunction effect, or context effect. In this work, we derive a specific model of strategic interaction between two players, and we test it in the experimental Prisoner's Dilemma game. The model is based on the rational choice theory, which is nevertheless re-defined when it is shown how the strategic choice is changed if the quantum probability (C*-algebra) is used as the underlying theory instead of classical probability (σ-algebra). The results obtained support the quantum model and showed a different representation of the game among various groups of players. The quantum model of...
Written by world experts in the foundations of quantum mechanics and its applications to social science, this book shows how elementary quantum mechanical principles can be applied to decision-making paradoxes in psychology and used in modelling information in finance and economics. The book starts with a thorough overview of some of the salient differences between classical, statistical and quantum mechanics. It presents arguments on why quantum mechanics can be applied outside of physics and defines quantum social science. The issue of the existence of quantum probabilistic effects in psychology, economics and finance is addressed and basic questions and answers are provided. Aimed at researchers in economics and psychology, as well as physics, basic mathematical preliminaries and elementary concepts from quantum mechanics are defined in a self-contained way.
On the surface, behavioural science and physics seem to be two disparate fields of research. However, a closer examination of problems solved by them reveals that they are uniquely related to one another. Exemplified by the theories of quantum mind, cognition and decision-making, this unique relationship serves as the topic of this chapter. Surveying the current academic journal papers and scholarly monographs, we present an alternative vision of the role of quantum mechanics in the modern studies of human perception, behaviour and decision-making. To that end, we mostly aim to answer the 'how' question, deliberately avoiding complex mathematical concepts but developing a technically simple computational code that the readers can modify to design their own quantum-inspired models. We also present several practical examples of the application of the computation code and outline several plausible scenarios, where quantum models based on the proposed do-it-yourself model kit can help understand the differences between the behaviour of individuals and social groups.