Quantum computing and personalized digital marketing
Madhusudan Narayan, Ashok Kumar Srivastava, Ashutosh Sharma
This work investigates the transformative role of quantum computing in personalized digital marketing, emphasizing its capacity to enhance hyper-personalized customer engagement through advanced predictive analytics and optimization techniques. This work employs a qualitative research methodology through a comprehensive literature review to identify critical research gaps regarding how quantum computing can optimize marketing strategies, improve data-driven decision-making, and refine recommender systems. Relevant publications were systematically searched in academic databases such as ScienceDirect, IEEE Xplore, Springer, Wiley, and Emerald. The analysis focused on topics related to quantum computing, predictive analytics, marketing optimization, and consumer behaviour. This study reveals that quantum computing holds significant promise for personalized digital marketing, notably through the application of quantum-inspired techniques like digital annealers. These technologies can enhance online advertisement conversion rates, improving accuracy from 0.176 to 0.326, and refine recommender systems, fostering hyper-personalized customer engagement. Despite these advantages, the incorporation of quantum technology into present marketing frameworks faces challenges such as high implementation costs and a shortage of skilled personnel. Additionally, the findings underscore the need for organizations to navigate complexities inherent in managing vast datasets, which quantum computing can address, thereby revolutionizing market research and strategic decision-making processes. This study contributes to the key benefits of quantum computing in personalized digital marketing, emphasizing the need for further empirical research to validate theoretical insights. It opens avenues for future studies to investigate practical applications of quantum technologies across diverse marketing contexts, addressing the gaps in existing literature. The transformative impact of quantum computing on marketing strategies, this chapter encourages scholars to explore its implications for consumer behaviour, data privacy, and algorithmic fairness. This work contributes to the understanding of quantum computing in reshaping personalized digital marketing. It highlights the convergence of quantum computing, artificial intelligence, and big data analytics, offering a roadmap for upcoming empirical research and real-world practical applications.
Chapman & Hall/CRC eBooks•Jun 11, 2025•6 citations