Artificial Intelligence is set to encompass additional decision space that has traditionally been the purview of humans. However, this decision space remains contested. Incongruencies between artificial intelligence and human rationalization processes introduce uncertainties in human decision-making, which require new conceptualizations that capture these distinct types of uncertainties. Hence, developing new ways to model human and artificial intelligence interactions are necessary to account for such uncertainties and improve situation awareness and decision-making. In this paper, we outline current conceptualizations of human and machine rationalities. Next, we offer the concept of rational prediction deviations (via quantum probability theory) for capturing uncertainty in situational awareness. Lastly, we propose a human-in-the-loop construct to explicate how applications of quantum probability theory in decision science can ameliorate situation awareness models by providing a novel way to capture distinct dynamics of decision making.
Artificial Intelligence is set to encompass additional decision space that has traditionally been the purview of humans. However, this decision space remains contested. Incongruencies between artificial intelligence and human rationalization processes introduce uncertainties in human decision-making, which require new conceptualizations that capture these distinct types of uncertainties. Hence, developing new ways to model human and artificial intelligence interactions are necessary to account for such uncertainties and improve situation awareness and decision-making. In this paper, we outline current conceptualizations of human and machine rationalities. Next, we offer the concept of rational prediction deviations (via quantum probability theory) for capturing uncertainty in situational awareness. Lastly, we propose a human-in-the-loop construct to explicate how applications of quantum probability theory in decision science can ameliorate situation awareness models by providing a novel way to capture distinct dynamics of decision making.
Artificial intelligence is set to incorporate additional decision space that has traditionally been the purview of humans. However, AI systems that support decision making also entail the rationalization of AI outputs by humans. Yet, incongruencies between AI and human rationalization processes may introduce uncertainties in human decision making, which require new conceptualizations to improve the predictability of these interactions. The application of quantum probability theory (QPT) to human cognition is on the ascent and warrants potential consideration to human-AI decision making to improve these outcomes. This perspective paper explores how QPT may be applied to human-AI interactions and contributes by integrating these concepts into human-in-the-loop decision making. To capture this and offer a more comprehensive conceptualization, we use human-in-the-loop constructs to explicate how recent applications of QPT can ameliorate the models of interaction by providing a novel way to capture these behaviors. Followed by a summary of the challenges posed by human-in-the-loop systems, we discuss newer theories that advance models of the cognitive system by using quantum probability formalisms. We conclude by outlining areas of promising future research in human-AI decision making in which the proposed methods may apply.
Classical models of decision-making under uncertainty, grounded in expected utility theory and Bayesian probability, often fail to account for systematic cognitive anomalies such as preference reversals, order effects, ambiguity aversion, and context-dependent choices. Quantum cognition models offer a novel theoretical framework that applies the mathematical principles of quantum probability—such as superposition, interference, and non-commutativity—to cognitive processes without assuming physical quantum mechanisms in the brain. By representing cognitive states as probabilistic superpositions that collapse through decision “measurements,” these models provide parsimonious explanations for violations of classical rationality. This paper examines how quantum cognition frameworks capture contextual influence, belief updating, and interference effects in uncertain decision environments. Drawing on findings from cognitive psychology and behavioral economics, the study highlights the relevance of quantum cognition for applications in economic choice modeling, legal decision analysis, and artificial intelligence. The analysis suggests that quantum probability offers a robust alternative to classical approaches when modeling human decision-making in complex, ambiguous, and context-sensitive situations.
Human-machine interaction (HMI) has become an essential part of the daily routine in organizations. Although the machines are designed with state-of-the-art Artificial Intelligence applications, they are limited in their ability to mimic human behavior. The human-human interaction occurs between two or more humans; when a machine replaces a human, the interaction dynamics are not the same. The results indicate that a machine that interacts with a human can increase the mental uncertainty that a human experiences. Developments in decision sciences indicate that using quantum probability theory (QPT) improves the understanding of human decision-making than merely using classical probability theory (CPT). In this paper, we examine the HMI from a QPT perspective. Applying QPT to studying HMI for decision-making shows improvement in understanding the decision process when interacting with machines because it provides insights into the mental uncertainty of a human that is not apparent in CPT.
Abstract The gap between natural and artificial intelligence is often discussed in terms of creativity, contextual adaptability, and non-algorithmic decision-making capacities where human cognition appears fundamentally different from current AI systems. This paper argues that developing quantum and quantum-like models of cognition, decision-making, and AI provides a promising pathway for narrowing, and perhaps essentially bridging, this gap. Empirical studies of human cognition and decision-making reveal systematic deviations from classical probability, logic, and information theory—manifesting as contextuality, order effects, interference (such as conjunction and disjunction effects), task incompatibility, and apparent randomness. These phenomena are well captured by quantum probability theory and related quantum-like frameworks, which provide a rigorous mathematical formalism—Hilbert spaces, superposition, entanglement, and decoherence—for modeling cognitive states and their evolution. Such models go beyond metaphor, showing that aspects of human reasoning can be more faithfully represented using quantum-like rather than classical probabilistic structures. Although genuine quantum (based on quantum physics) and quantum-like approaches share the same mathematical foundation, they differ experimentally. Both stimulate the development of novel AI architectures: quantum AI (QAI) and quantum-like AI (QLAI). While QAI depends on advances in quantum computing, QLAI can be realized on classical digital or analog hardware. The advancement of both offers a promising route to reducing—and potentially bridging—the divide between natural and artificial intelligence. This paper sets out a conceptual program to unify natural and artificial intelligence via quantum/quantum-like models of consciousness/cognition and AI.
Contemporary discussions of the gap between natural and artificial intelligence often emphasize human capacities such as contextual reasoning, cognitive flexibility, and non-classical decision-making. This paper proposes that quantum and quantum-like models of cognition and decision processes offer a principled framework for addressing these differences. A growing body of empirical evidence shows that human reasoning systematically violates the assumptions of classical probability and logic, exhibiting contextuality, order effects, interference phenomena, and task incompatibility. Quantum probability theory and related quantum-like formalisms provide mathematically rigorous tools—based on Hilbert spaces, superposition, and entanglement—that capture these features more naturally than classical models. While quantum and quantum-like approaches share a common mathematical structure, they differ in physical implementation, motivating two complementary directions in artificial intelligence: quantum AI and quantum-like AI. Together, these approaches suggest a viable pathway toward narrowing, and potentially bridging, the divide between natural and artificial intelligence by grounding AI architectures in models aligned with the structure of human cognition.
The increasing complexity of modern decision-making environments has challenged the effectiveness of classical mathematical models. Traditional probabilistic frameworks often struggle to represent uncertainty, ambiguity, contextual dependence, and nonlinear interactions among decision variables. Quantum-inspired mathematical models have emerged as a promising interdisciplinary approach that leverages mathematical principles derived from quantum theory without requiring quantum computing hardware. These models utilize concepts such as superposition, interference, entanglement, and contextuality to represent complex decision processes more accurately. This paper explores the theoretical foundations, mathematical structures, and applications of quantum-inspired decision models in complex systems. The study examines how quantum probability theory provides a more flexible representation of human cognition, organizational decision-making, financial forecasting, and artificial intelligence systems. Furthermore, the paper discusses mathematical formulations, implementation strategies, advantages, challenges, and future research directions. The findings suggest that quantum-inspired models offer significant potential for addressing uncertainty and dynamic interactions in complex decision environments, thereby contributing to the advancement of intelligent decision support systems.