We develop a microscopic theory of thermalisation for a thermometer coupled to a many-body bath beyond standard Markovian and Fermi-golden-rule assumptions. By modeling interaction matrix elements in the non-interacting basis as independent random variables, we derive a diffusion-propagator expression for the reduced dynamics and show that relaxation is controlled by the distribution of interaction-induced level broadenings. The theory predicts a thermalisation timescale set by the inverse typical broadening and yields a non-Markovian generalization of global balance. Exact-diagonalization tests for heavy-tailed L{é}vy couplings, an all-to-all transverse-field Ising model, and the one-dimensional Imbrie model show good agreement with these predictions.