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arXiv:1907.10943 · ACM SIGIR International Conference on Theory of Information Retrieval (ICTIR)

Modelling Dynamic Interactions Between Relevance Dimensions

Sagar Uprety, Shahram Dehdashti, Lauren Fell, Peter Bruza, Dawei Song

Published Sep 26, 2019• 4 citations
arXivHTMLPDF

Abstract

Relevance is an underlying concept in the field of Information Science and Retrieval. It is a cognitive notion consisting of several different criteria or dimensions. Theoretical models of relevance allude to interdependence between these dimensions, where their interaction and fusion leads to the final inference of relevance. We study the interaction between the relevance dimensions using the mathematical framework of Quantum Theory. It is considered a generalised framework to model decision making under uncertainty, involving multiple perspectives and influenced by context. Specifically, we conduct a user study by constructing the cognitive analogue of a famous experiment in Quantum Physics. The data is used to construct a complex-valued vector space model of the user's cognitive state, which is used to explain incompatibility and interference between relevance dimensions. The implications of our findings to inform the design of Information Retrieval systems are also discussed.

DOI
10.1145/3341981.3344233

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Relevance is an underlying concept in the field of Information Science and Retrieval. It is a cognitive notion consisting of several different criteria or dimensions. Theoretical models of relevance allude to interdependence between these dimensions, where their interaction and fusion leads to the final inference of relevance. We study the interaction between the relevance dimensions using the mathematical framework of Quantum Theory. It is considered a generalised framework to model decision making under uncertainty, involving multiple perspectives and influenced by context. Specifically, we conduct a user study by constructing the cognitive analogue of a famous experiment in Quantum Physics. The data is used to construct a complex-valued vector space model of the user's cognitive state, which is used to explain incompatibility and interference between relevance dimensions. The implications of our findings to inform the design of Information Retrieval systems are also discussed.
This thesis is fundamentally about using conceptual and mathematical constructs from the area of Quantum Theory in Information Retrieval (IR). The need and motivation for this is two-fold – firstly, it has been increasingly shown in decision sciences that human decision-making does not always conform to the norms of traditional probability and logic framework. The quantum framework offers a generalised probability and logic framework which can model decisions or judgements under dynamic context and ambiguity. Secondly, there is a need in IR for theories and models which improve our understanding of user behaviour. Hence it is worth exploring the combination of the quantum framework and IR, especially focused on the user aspects of IR. The overarching research question is whether there is evidence of user behaviour in IR scenarios which warrants the need for a quantum based approach by way of showing the limitations of the traditional (classical) approach. The methodology involves analysing data to detect quantum-like phenomena of interference, contextuality, incompatibility, etc. from two common data sources in IR–standard datasets like query log data, and through crowdsourced user studies designed similar to some quantum physics or cognitive science experiments. While the evidence of quantum-like phenomena from standard datasets is not convincing, we find that some of the user studies reveal the quantum-like structure of document judgements. One of the key findings which has implication for IR is the dynamic interactions between the different dimensions of relevance. For example, a user’s judgement of reliability of a document depends significantly on whether they found it understandable or not. Thus, the consideration of one relevance dimension or document feature can provide a context for another dimension, contrary to the current IR models which consider these features to be independent of each other and an objective property of the document. The quantum framework has been especially designed to deal with such scenarios where properties of systems or objects do not exist independent of measurement context. The thesis concludes with suggestions about incorporating quantum mathematical constructs into state-of-art IR algorithms.
Quantum theory has been applied in a number of fields outside physics, e.g., cognitive science and information retrieval (IR). Recently, it has been shown that quantum theory can subsume various key IR models into a single mathematical formalism of Hilbert vector spaces. While a series of quantum-inspired IR models has been proposed, limited effort has been devoted to verify the existence of the quantum-like phenomenon in real users’ information retrieval processes, from a real user study perspective. In this paper, we aim to explore and model the quantum interference in users’ relevance judgement about documents, caused by the presentation order of documents. A user study in the context of IR tasks have been carried out. The existence of the quantum interference is tested by the violation of the law of total probability and the validity of the order effect. Our main findings are: (1) there is an apparent judging discrepancy across different users and document presentation orders, and empirical data have violated the law of total probability; (2) most search trials recorded in the user study show the existence of the order effect, and the incompatible decision perspectives in the quantum question (QQ) model are valid in some trials. We further explain the judgement discrepancy in more depth, in terms of four effects (comparison, unfamiliarity, attraction and repulsion) and also analyse the dynamics of document relevance judgement in terms of the evolution of the information need subspace.
Experiments in cognitive science and decision theory show that the ways in which people combine concepts and make decisions cannot be described by classical logic and probability theory. This has serious implications for applied disciplines such as information retrieval, artificial intelligence and robotics. Inspired by a mathematical formalism that generalizes quantum mechanics the authors have constructed a contextual framework for both concept representation and decision making, together with quantum models that are in strong alignment with experimental data. The results can be interpreted by assuming the existence in human thought of a double-layered structure, a 'classical logical thought' and a 'quantum conceptual thought', the latter being responsible of the above paradoxes and nonclassical effects. The presence of a quantum structure in cognition is relevant, for it shows that quantum mechanics provides not only a useful modeling tool for experimental data but also supplies a structural model for human and artificial thought processes. This approach has strong connections with theories formalizing meaning, such as semantic analysis, and has also a deep impact on computer science, information retrieval and artificial intelligence. More specifically, the links with information retrieval are discussed in this paper.
The article focuses on how the information seeker makes decisions about relevance. It will employ a novel decision theory based on quantum probabilities. This direction derives from mounting research within the field of cognitive science showing that decision theory based on quantum probabilities is superior to modelling human judgements than standard probability models [2, 1]. By quantum probabilities, we mean decision event space is modelled as vector space rather than the usual Boolean algebra of sets. In this way,incompatible perspectives around a decision can be modelled leading to an interference term which modifies the law of total probability. The interference term is crucial in modifying the probability judgements made by current probabilistic systems so they align better with human judgement. The goal of this article is thus to model the information seeker user as a decision maker. For this purpose, signal detection models will be sketched which are in principle applicable in a wide variety of information seeking scenarios.
Growing empirical evidence reveals that traditional set-theoretic structures cannot in general be applied to cognitive phenomena. This has raised several problems, as illustrated, for example, by probability judgement errors and decision-making (DM) errors. We propose here a unified theoretical perspective which applies the mathematical formalism of quantum theory in Hilbert space to cognitive domains. In this perspective, judgements and decisions are described as intrinsically non-deterministic processes which involve a contextual interaction between a conceptual entity and the cognitive context surrounding it. When a given phenomenon is considered, the quantum-theoretic framework identifies entities, states, contexts, properties and outcome statistics, and applies the mathematical formalism of quantum theory to model the considered phenomenon. We explain how the quantum-theoretic framework works in a variety of judgement and decision situations where systematic and significant deviations from classicality occur.
The theory of infinite-dimensional operators provides a powerful mathematical foundation for modern physics and cognitive science. This paper starts by exploring the differences between linear operators in finite-dimensional and infinite-dimensional spaces, and then discusses their applications in quantum field theory, quantum probabilistic decision theory, quantum cognitive science, and quantum game theory. Through concepts such as Hilbert spaces, projection operators, quantum interference, and entanglement, this paper demonstrates how the quantum framework can transcend classical models and more accurately describe uncertainty, context dependence, and policy interactions in complex systems. Finally, the latest real-world developments in this research are discussed.